Refund and Returns Policy

Customers may request a full refund within 1 hour of placing a standard order. Refund requests after this period will not be processed.
Refunds for standard orders will be issued to the original payment method.
Please allow 5–7 business days for the refund to reflect in your account after processing.

Returns are accepted only in these cases:
- The product is defective on arrival.
- The product is a different size, color, or design than what you ordered.
To start a return, contact us within 3 days of delivery at [support@arospace.in] with your order number, photos,videos and reason for return.
Returned items must be unused, in original packaging, and in the same condition as received.
After we receive and inspect your return, we’ll either replace the product or issue a refund as requested.

Products that are not defective or mismatched cannot be returned.
Customized bulk orders are not eligible for returns or cancellation after the initial 1-hour window — please confirm your order details carefully.

For bulk or customized orders, a 50% advance payment must be made at the time of placing the order.
The remaining 50% balance payment must be paid before dispatch.
Bulk orders are produced as per your approved design/specifications, so they cannot be canceled or returned after production begins.
Please ensure you review and approve all designs or specifications before confirming.